Summary This position is located in the Infrastructure Branch of the Office of the Chief Information Officer (OCIO). The incumbent serves as a System Administrator ensuring information security and reports to the Supervisor of the Server Section, Infrastructure Branch. The incumbent will also be responsible for maintaining & securing our Exchange 365 environment to include implementing scanning of email attachments and implementing a Data Loss Prevention (DLP) program to protect the email environment. Responsibilities As a Information Technology Specialist (INFOSEC) GS-2210-14, your typical work assignments may include: Assisting with the management of the Agency's virtualized server environment located in Microsoft's Azure cloud environment, securing data center resources, and evaluating, implementing, and securing new technologies. Coordinate and notify Customer Support of expected and unexpected server downtime due to maintenance or hardware/software problems and responding to assigned security incidents, threats, and vulnerabilities. Provide technical advice and assistance to the Help Desk in the resolution of Azure infrastructure, data center devices, and AD/AAD problems encountered by Agency users. Responsible for developing and maintaining Group Policy Objects (GPO) to secure our Windows 2022 servers while maintaining and securing the organization's Exchange 365 environment. Manage the Agency's virtualized server environment located in Microsoft's Azure cloud environment, securing data center resources, responding to security incidents, and evaluating, implementing, and securing new technologies, while implementing security standards for Linux and Windows. Requirements Conditions of Employment Qualifications All qualifications and eligibility requirements must be met by the closing date of the announcement. IDEAL CANDIDATE STATEMENT: The ideal candidate will serve as an authoritative expert on the Agency Windows and Linux server infrastructure and will have experience with maintaining and securing an enterprise data center. The ideal candidate will also have experience with ensuring cybersecurity compliance and risk mitigation, policy planning, project management, and with utilizing scripting to maintain data center equipment. The ideal candidate will also have experience with managing a cloud-based data center. BASIC QUALIFICATIONS: Individuals must have IT-related experience demonstrating each of the four competencies listed below. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. MINIMUM QUALIFICATIONS: To be qualified for this position, in addition to the Basic Requirements, applicants must have one year of specialized experience, equivalent to at least the GS-13 grade level in the federal service obtained in either the private or public sector typically gained in the IT field or through performing IT related tasks such as: Experience of operating, maintaining, and securing Windows Server 2022 infrastructure; and Experience implementing and maintaining a Data Loss Protection (DLP) system in Azure; and Experience implementing and maintaining Active Directory (AD) / Azure Active Directory (AAD) / Microsoft Entra Domain Services to include managing Group Policy Objects (GPOs); and Experience implementing and maintaining Azure Subscriptions, Resource Groups, and Policies. This experience must be fully supported and articulated in your resume to receive consideration. This experience must be fully supported and articulated in your resume to receive consideration. Please ensure that your resume information is specific, detailed where appropriate, and complete. Please do not cut and paste the position description, specialized experience, or occupational assessment questionnaire from this announcement into your resume, as this will not be considered a demonstration of your qualifications for this position. Substitution of education in lieu of specialized experience may not be used for this grade level. For more detailed information on these qualification standards, please visit the United States Office of Personnel Management's website here. NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. All qualifications and eligibility requirements must be met by the closing date of the announcement. Education There is no substitution of education for experience for this position. Additional Information SUPPLEMENTARY VACANCIES: Supplementary vacancies may be filled in addition to the number stated in this announcement. EQUAL EMPLOYMENT OPPORTUNITY/REASONABLE ACCOMMODATION: The National Labor Relations Board is an equal opportunity employer. All qualified applicants will receive consideration for appointment without regard to race, color, national origin, religion, sex (including pregnancy, gender identity, and sex orientation), age, disability, genetic information, political affiliations, or any other non-merit factor. Applicants with disabilities who need reasonable accommodations for any part of the application and hiring process should contact the Agency's Selective Placement Coordinator by email here. NLRB offers a wide array of reasonable accommodations and programs for individuals with disabilities. ALTERNATE APPLICANT INFORMATION: Applicants may email the Office of Human Resources to inquire. The National Labor Relations Board offers career opportunities that feature competitive starting salaries and the potential for performance-based increases, flexible hours, and the ability to achieve and maintain a balanced lifestyle. You will enjoy a range of comprehensive and competitive employment benefits that include Work/Life Balance Programs (Alternative Work Schedules, Telework, Employee Assistance Program, and the Child Care Subsidy Program), the Federal Employees Health Benefits (FEHB) Program, Flexible Spending Accounts, Life Insurance, Long-Term Care Insurance, Thrift Savings Plan, and the Transit Benefit Program.