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CDW Lead Application Developer - BMC Remedy (Security Clearance) in Virginia Beach, Virginia

Next Generation Enterprise Network (NGEN) Service Management, Integration, and Transport (SMIT) is one the largest IT services program for the Navy and U.S. Marine Corps (USMC), supporting approximately 400,000 seats around the world. Under SMIT, the SMIT contractor will provide enterprise services to the Marine Corps Enterprise Network (MCEN), Navy-Marine Corps Internet (NMCI), and OCONUS Navy Enterprise Network (ONE-Net) including transport, datacenter, network operations, service desk, cybersecurity, and managed services. CDW-G will be supporting the SMIT contractor in several of these service areas.

The Lead Application Developer supports business solutions. The purpose of this role is to develop business software solutions for complex and large-scale projects through object and data modeling, database design, programming, quality assurance, and implementation support. The Lead Application Developer participates in application standards development and serves as an evangelist for best practices.

Key Areas of Responsibility

  • Perform all stages of the software development life cycle, self-manage activities on smaller projects and serve as technical lead on small, medium and large projects.

  • Determine operating requirements, costs, as well as resource needs for assigned projects and work in conjunction with a project manager on initiatives.

  • Co-lead with Project Manager employing object-oriented analysis and design techniques including use case analysis, object modeling, and database schema design to ensure business requirements and design goals are met.

  • Participate in application architecture planning (including system partitioning and framework design) to determine optimal solution architecture, efficiency, maintainability, and scalability

  • Lead / develop: High-level system narratives, storyboards, and user interface prototypes;

  • Lead / develop: Detailed design specifications for hardware and software use by the technical team;

  • Lead / develop: System test plans, ensure software quality assurance (SQA) standards are achieved, and validate that business goals are accomplished;

  • Lead / develop: Detailed estimates for projects, including resource allocation, timelines, and budget.

  • Develop applications to CDW coding standards and quality.

  • Identify issues that require more attention, and work to resolve issues based on an understanding of the business problem being solved.

  • Make technical decisions to meet the design goals laid out in product road map and by management

  • Coach, mentor and monitor progress of jr. members, mentor & coach

  • Draw appropriate resources together in order to address technical issues.

  • Direct and focus the efforts of the technical project team.

  • Complete projects/tasks on a timely basis, according to commitments made to stakeholders and management.

  • Report project/task status to the management.

Other Responsibilities

  • Fulfill Enterprise Service Desk and BMC Incident requests, and work with the customer to help implement solutions.

  • Implement/Upgrade/Develop/Administer ITSM Remedy Version 8.1 or greater

  • Using BMC Remedy Developer Studio to customize forms, fields, overlay, workflows and related system components in accordance with project requirements

  • Experienced in Designing Service Catalogue/Services using SRM processes (AOT/PDT/SRD)

  • Hands on Designing Server Group, Failover, operation Ranking at architecture level

  • Perform application upgrades, including installing up to date patches and service packs to maintain the system to supported versions

  • Monitor operations and system performance of the ITSM Remedy Application suite

  • Work with network, server, and database support groups to troubleshoot and define performance based on industry standard and vendor best practice

  • Extract and import foundational data as needed in support of ITSM application modules e.g. Incident, Change, Problem, SRM, RKM etc.

  • Must be able to develop and implement roll-back and backup plans

  • Provide ITSM product support to users using the Remedy Application Suite

  • Maintain all environments: DEV, TEST and Production running efficiently

  • Follow formal code development, migration and Change Management processes

  • Collaborate with business and project teams to gather requirements and business needs.

  • Make technical decisions to meet the design goals laid out in product road map and by management.

  • Identify issues that require more attention, and work to resolve issues based on an understanding of the business problem being solved.

  • Draw appropriate resources together in order to address technical issues.

  • Direct and focus the efforts of the technical project team.

  • Monitor progress of project teams.

  • Mentor and coach junior team members.

  • Complete projects/tasks on a timely basis, according to commitments made to stakeholders and management. Report project/task status to the management

Education and/or Experience Qualifications

  • Bachelor’s degree or equivalent IT knowledge/experience.

  • 10 years application development experience, or 7 years CDW Application Development experience

Required Qualifications

  • Active DoD Secret Clearance

  • 5+ years Development BMC ITSM Remedy Software modules (e.g., Incident, Problem, Change, Asset, SRM, BMC MyIT, RKM, SLM) in version 8.1 or greater

  • Experience with Microsoft Windows Server, HTML, Web Services, Microsoft IIS, Apache Tomcat, Oracle/SQL JAVA, HTML, XML, ARS

  • Demonstrated ability to coach and mentor others.

  • Advanced knowledge of product lifecycle and understanding of the role of methodology/frameworks.

  • Advanced knowledge of object-oriented design, and programming techniques.

  • Demonstrated ability to build rapport and maintain productive working relationships cross departmentally and cross-functionally.

  • Excellent written and verbal communication skills with the ability to effectively interact with and present to all stakeholders including senior leadership.

  • Strong organizational, planning and creative problem solving-skills with critical attention to detail

  • Demonstrated success of facilitation and solutions implementation.

  • Proven track record of leading application development projects.

  • History of balancing competing priorities with the ability to adapt to the changing needs of the business while meeting deadlines.

    Who we are

CDW is a leading technology solutions provider to business, government, education and healthcare organizations in the United States, Canada and the United Kingdom. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from fresh-faced startups to international conglomerates. With the breadth of products and services we offer, combined with the expertise of our specialists, there is no request too big or too small. A unified team of challenge takers, diverse thinkers and problem solvers, we believe when you enjoy what you do and who you do it with, you do your best work. And that means everyone wins.

Awards and Recognitions

  • #178 on the Fortune 500 list

  • #81 on Glassdoor's Best Places to Work

  • 2020 Best of the Best Top Veteran Friendly Companies by US Veterans Magazine

  • 2020 Military Friendly Employer by Viqtory

  • 2019 Best for Vets Employer by Military Times

  • Fortune’s Future 50, an index that evaluates the long-term growth prospects of major public companies

    Our Benefits

CDW offers a variety of benefits, perks and development programs that enable coworkers to perform at their best personally and professionally. We understand the importance of work/life harmony and strive to help our coworkers achieve it. Core benefits include:

  • Comprehensive package: healthcare, dental, vision, paid vacation time and sick days

  • Coworker stock purchase program

  • Coworker discounted purchase program

  • Tuition reimbursement for those wishing to further their education

Lead Application Developer - BMC Remedy (Security Clearance)

* Virginia Beach, VA *

20001376-OTHLOC-250300025537

CDW is an equal opportunity/affirmative action employer committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at Helpdesk-Recruiting@cdw.com.

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