This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/6478045

Provides excellent customer service Observes all activity within assigned area offering assistance to slot and video gaming device players and instruction and advice on machine functions and payouts Processes jackpots and completes them promptly, accurately and with a high degree of service Aware of the various types of slot and video gaming device cheating methods and is able to recognize any potential attempts while monitoring assigned section Capable of handling routine customer complaints and incidents and exhibits the appropriate discretion to identify situations that require the attention of supervisory personnel Accomplishes model of customer service to all guests through attention to needs of guests, expedition service, encouraging player card participation and answering questions about the facility as well as maintaining a neat and pleasant area for the players Resets machines after jackpot winnings Fills machines with paper when empty Balance bank at end of shift Assists in cleaning and picking up trash Contributes to a team effort and accomplishes related results as required Performs other duties as required