Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

The Colleague Experience Group (CEG), formerly known as Human Resources, seeks to provide outstanding colleague experience every day. The Global Talent Acquisition function is going through a strategic recruitment transformation, deploying AI, process automation tools and modernizing recruitment infrastructure to focus on talent priorities and improve end-to-end process experience.

How will you make an impact in this role?

The Senior Analyst - HR Reporting role will be part of the Colleague Experience Group, responsible for the development and advancement of global reporting and analytics as well as supporting activities within our risk framework. The role requires a good understanding of reporting tools, particularly Oracle Business Intelligence (OBI) and strong communication skills, both verbal and written.

Key Responsibilities:

• Ability to build and sustain trust while leveraging partnerships at all levels

• Understanding our internal stakeholders’ reporting needs and delivering value by creating the right solutions for them.

• Ensure an exceptional, consumer-grade stakeholder experience

• Use data and analytics to drive the recruiting strategy, planning and process; address and solve any data integrity, compliance and reporting issues, and provide insight and commentary on local and functional labor markets

• Manage all compliance reviews as determined by the risk assessments and audits including planning, control testing, evaluation and reporting for all activities associated with recruitment

• Support ad hoc requests by utilizing existing tools and creating custom reports when required

• Responsible for preparing cadenced reports and dashboards (weekly/bi-weekly/monthly)

• Conducting regular audits of system reports and escalate when needed

• Working in a team environment and providing support to other team members

Minimum Qualifications

• Strong proficiency with Advance Excel & PowerPoint

• Hands on Experience in navigating reports via OBI/Human Capital Management (HCM)

• Experience in HR Reporting or Analytics

• Ability to manage large data sets and identify the call outs / opportunity areas and share recommendations

• Ability to handle competing priorities in a fast-paced environment

• Ability to flex hours to collaborate with global stakeholders

Preferred Qualifications

• Creation of Tableau Dashboards, or other reporting tools, is strongly preferred

• Exposure to SAS, SQL, MACROS and Big Data

• Familiarity with Amex recruitment processes and systems will be an added advantage

Qualifications

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Bonus incentives

• Support for financial-well-being and retirement

• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• Generous paid parental leave policies (depending on your location)

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

American Express is committed to providing an inclusive and accessible work environment in which all people who apply for positions or who work for or on behalf of Amex are treated with dignity and respect and are provided with equal treatment with respect to employment, regardless of that person's age, sex, sexual orientation, gender identity, gender expression, race, colour, ancestry, ethnic or national origin, citizenship, religion or creed, marital status, family status, pregnancy, disability, record of offences, social condition or origin, political beliefs, association or activity or other factors prohibited under applicable Human Rights legislation (the “Prohibited Grounds”). If you have a disability and need accommodation, please speak with the Recruiter for more information.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Job: Human Resources

Primary Location: Canada-Ontario-Toronto

Schedule Full-time

Req ID: 24007810