Description

Due to unique culture in Japan where 90% of Japan consumers are enrolled in at least one points program. Amazon JP Points is a unique loyalty program to fulfill the customer needs. It is a fundamental tech system to support the JP customer journey. The product price in JP is combined by Yen price and points to be earned, customers can earn points through product purchasing and promotion campaigns and activities. Customers can use their points to pay for their purchases at Amazon JP.

JP Points Tech team is owning the tech systems for points earn, redemption and the whole end to end shopping experience to discover points, display points, manage balance and etc. We are building the local eco-systems with our partners to make Amazon JP Points as popular Yen, and also expanding this unique loyalty program to support worldwide customer needs.

As a Sr. Technical Program Manager, you will ensure the teams are delivering the highest quality products and services predictably while meeting the technical needs of our partners. You will guide both strategy and tactical decision-making to deliver complex cross-team programs. As well as partner with program managers to help support the strategic deliverables while working with engineering to support important technical efforts.

The role will require constant balance between long term product vision along with addressing immediate needs, driving an incremental approach that is metrics and data driven. It will require communicating effectively with leaders across Director and VP level on a regular basis while ensuring that the teams are aligned and stakeholders are aware of key performance indicators. This role also requires effective communications with local JP partners, and thus fluent Japanese language is a big plus to this role.

Key job responsibilities

You will be responsible for diving deep into technical systems, understanding them well and staying connected to the details

You will be responsible for delivering results despite working in an ambiguous environment

You will need a strong bias for action and be able to handle multiple priorities simultaneously

You will define strategy and build and execute road maps for the programs you own.

You will be responsible for overall coordination, quality and productivity and will be the primary point of contact for world-wide stakeholders of programs that you run.

Throughout, you will internalize Amazon’s Leadership Principles, and live those into everyday practices to guide your programs to success.

We are open to hiring candidates to work out of one of the following locations:

Tokyo, 13, JPN

Basic Qualifications

• 5+ years of technical product or program management experience

• 7+ years of working directly with engineering teams experience

• 3+ years of software development experience

• 5+ years of technical program management working directly with software engineering teams experience

• Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

• Fluent Japanese language is a big plus.

Please check the website below for measures to eliminate unwanted second-hand smoking in each facility:

https://www.amazon.jobs/en/landing_pages/passivesmoking

就業の場所における受動喫煙を防止するための措置に関する事項については、下記リンク先をご覧ください。

https://www.amazon.jobs/jp/landing_pages/passivesmoking

The salary information can be provided individually prior to the 1st interview

賃金に関する条件は、１次面接の前に個別にご案内することができます