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Amazon Sr. Learning Experience Designer, Retail Capabilities in Tokyo, Japan

Description

Japan Consumer Innovation (JCI) Retail Capabilities Team is seeking an innovative and experienced Sr. Learning Experience Designer to own end-to-end design, development, and engagement for people capability advancement programs within the JP Stores organization. At Amazon, we're working to be earth’s most customer-centric company and earth’s best employer; and we need exceptionally talented, motivated, and self-driven people. It's a unique opportunity where you can influence and up-level JP Stores-wide capabilities through your learning design expertise while gaining broad exposure to Amazon leaders across the org.

Key job responsibilities

  • Design and develop effective and engaging learning contents that advance JP Stores employee capabilities

  • Work backwards with business and program teams to maximize leaner experience (LX), over end-to-end of Analysis-Design-Development-Implement-Evaluation (ADDIE) cycle.

  • Develop, innovate, and own Learning Experience Design (LXD) strategy and roadmap to continuously bar-raise learner experience

  • Bar-raise learner impact measurements and continuously up-level program qualities

  • Monitor industry trends and apply best practices from outside and internal Amazon L&D communities.

  • Manage internal Learning Management Systems (LMS) including completion status, learner reactions, behavior changes, etc.

  • Facilitate existing classroom training (trainer support, etc.) as needed

A day in the life

  • Conduct meetings with key SMEs to understand/finalize training requirements and learning objectives.

  • Design course structure (modality, contents, experience, etc.) and develop course materials (video, animation, text, etc.) via using L&D software; and publish them on internal platforms (LMS, broadcast channels, learning portal, etc.).

  • Develop a strategy doc for innovating existing mechanisms for leadership proposal.

  • Manage LMS (e.g. training assignments, data reporting, user escalation management, etc.).

  • Facilitate interactive training program (both classroom and virtual) as needed.

About the team

  • JP Retail Capabilities belongs to the Japan Consumer Innovation (JCI) org, the central team of JP Stores organization

  • Our mission is to maximize capabilities of JP Stores employees via innovative and effective learning solutions

  • Our major initiatives are: (1) JP Retail Employee Learning Program (Global Stores online training, JP VM Academy, JP Negotiation/JBP Training Program, etc.) and (2) employee capability benchmarking/transformation mechanisms ("X"-Survey, Future of "X" program, etc.)

We are open to hiring candidates to work out of one of the following locations:

Tokyo, 13, JPN

Basic Qualifications

  • 3+ years of working experience creating training curriculum and content in a corporate setting, with solid knowledge of instructional design principles and practices

  • Advanced multimedia development skills in audio, video, and animation, with experience using major e-learning authoring tools (Articulate Storyline, Articulate Rise, etc.)

  • Experience in training assignment & data management through LMS (K-Net, etc.)

  • Business-level English (both oral/written)

  • Strategic doc writing skills

  • Confident presentation and facilitation skills

Preferred Qualifications

  • Business-level Japanese

  • Experience owning program strategy, end to end delivery, and communicating results to senior leadership

  • Experience in assessing performance gaps, analyzing learning needs, designing and developing learning and performance support solutions, and evaluating program effectiveness

  • Experience as a facilitator/trainer of leadership and professional development programs

  • Bachelor’s degree in adult learning areas (Instructional Design; Development and Evaluation; Learning Technologies, etc.)

Please check the website below for measures to eliminate unwanted second-hand smoking in each facility:

https://www.amazon.jobs/en/landing_pages/passivesmoking

就業の場所における受動喫煙を防止するための措置に関する事項については、下記リンク先をご覧ください。

https://www.amazon.jobs/jp/landing_pages/passivesmoking

The salary information can be provided individually prior to the 1st interview

賃金に関する条件は、1次面接の前に個別にご案内することができます

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