The Role

• Contribute to the development and ongoing improvement of the global proposal content repository across WTW

• Identify and collect proposal-related content (templates, data, and information) from the business and subject matter experts across WTW

• Establish and maintain a structured system for storing and organizing proposal content, ensuring that data is logically categorized, indexed, and easily retrievable inside the internal repository (Proposal Central)

• Maintain consistency in formatting, branding, and messaging throughout the internal repository (Proposal Central)

• Ensure that existing information and materials are regularly updated and remain current, accurate, and relevant

• Review internal documents and information to ensure they adhere to organizational policies and industry regulations

• Develop and maintain taxonomies, categories, and metadata standards to classify and categorize knowledge assets, making them easily searchable and retrievable

• Implement version control mechanisms to track document revisions and maintain a history of changes

• Offer technical support to users to address issues, answer queries, and resolve access problems, assisting them in locating content they require

• Maintain networks of geos, businesses, products, services, and offerings of SMEs who contribute to the intellectual capital repositories

• Collaborate closely with the Client Intake & Questionnaire CoE to synchronize efforts and promote seamless integration, fostering a strong partnership

The Requirement

• Bachelor’s degree in technology, business, communications, or a related field

• Proposal or knowledge management (content management) experience

• Proficiency in using content management systems (CMS)

• Strong organizational skills, with an eye for design and attention to detail

• Excellent written and verbal communication skills

• Ability to work both independently and collaboratively with cross-functional teams across all WTW geographies and businesses

• Experience with transformation and change projects, ability to learn new technology and tools

WTW is an equal opportunity employer.