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Syracuse University Functional Systems Specialist in Syracuse, New York

The Functional Systems Specialist acts as a bridge between the business and technical teams. The Functional Systems Specialist must have a strength in gathering requirements, communication, and documenting end-user requirements. Facilities Services is implementing a new cloud-based system for maintenance management and this role will be responsible for the upkeep of that system; working with the users of the system to ensure they are able to effectively do their job. This position will maintain security, debug system issues, work with the vendor to resolve any issues, create simple end-user reports, monitor data integrity reports, monitor system interfaces, answer end-user questions, and deliver end-user training.

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