JOB DESCRIPTION General Responsibilities Functions in accordance with the policies of ALM Hopewell Center, and professional code of ethics. In addition, ensure all staff adhere to stipulations, rules, and regulations. • Provides individual, group, family and/or other practical support and interventions. • Participates in staffing of persons served. • Train/direct staff on how to respond in cases of behavioral crisis. • Provides and/or coordinates a comprehensive follow-up to all clients for whom he/she has been responsible. • Responsible for management needs, such as quality assurance, day-to-day management, or residential houses, etc. • Participates in all required meetings, including leading residential meetings. • Responsive to all Corporate Compliance and Quality Assurance procedures, cooperates with utilizations review procedures, and follows established procedures, rules, and regulations. • Mentor and supervise new and existing staff, ensure clients receive daily support/rehabilitation services. • Support clients towards meeting their treatment goals. • Responsible for ensuring client are supported towards achieving wellbeing, SPECIFIC RESPONSIBILITIES: 1 . Assist with the coordination of residential screening, selections, and admissions to the program. 2. Assist with the coordination of various aspects of facility and program operations. 3. Coordinates maintenance of the facility locations 4. Coordinates utilization of internal and external resources 5. Participates in the regularly scheduled team meetings with program staff. 6. Be readily available to serve as a backup when direct care is unavailable (due to being with other clients, sickness, vacation, etc.) or in need of additional expertise. 7. Assist in crisis situations and may receive calls after hours and weekends for communication and continuity of care. 8. Completes all required residential documentation and monitors written documentation of direct care to assure compliance with documentation requirements. 9. Assist with the shopping, expense management, client accounts, and facility monitoring. 10. Offers and facilitates social, recreation and educational groups to residents. 11. Assist with coordinating direct care worker schedules, staff training, and other compliance related tracking. 12. Maintain residential facilities in a clean and habitable environment. SUMMARY: The support living coordinator is responsible for the day-to-day management of the residential houses. Provide supervision to the residential specialist to achieve the goal of ensuring that the clients receive necessary services. In addition, ensure the smooth running of residential facilities. EMPLOYEE EVALUATION: Periodic evaluation of the employee will be based upon the extent to which the listed principal responsibilities are discharged. Additional consideration will be given to: • Adaptability (ability to perform effectively in the face of changing job demands). • Initiative (taking necessary and appropriate action on one’s own). • Such factors as reliability, motivation, creativity, cooperativeness, and appearance SPECIFIC QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each specific duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform specific duties. EDUCATION AND/OR EXPERIENCE H.S. with at least 4 years’ experience in a supervisory position in mental health residential facilities; Bachelor’s degree preferred. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to communicate effectively before groups of residents, employees of the organization, family members and other contacts in the community. MATHEMATICAL SKILLS: Ability to add, subtract, multiple and divide in all units of measure, using whole numbers, common fractions, and decimals. REASONING ABILITY: Ability to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. CERTIFICATES, LICENSES, REGISTRATIONS: Successfully complete CPR, CPI, First Aid and Medication Administration training OTHER SKILLS AND ABILITIES: Shall be able to establish effective relationships via telephone and personal contacts. Shall be able to follow directions and accept supervision. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the specific duties of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform their specific duties. While performing the duties of this job, the employee is regularly required to stand and walk and sometimes sit, using hands to finger, handle or feel objects or controls, reach. The employee is also required to be able to walk and sometimes run up and downstairs. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.