Do you want to help revolutionize a major industry? At Unibail-Rodamco-Westfield (URW), youll have the opportunity to impact the future of real estate by developing innovative and engaging places that reinvent being together. Come join a team that builds excitement about working at URW. Youll get to work with leaders who are passionate about tackling changing consumer behavior with innovative experiences. All this bold vision means the company culture embraces evolution and change. We believe there is no "perfect" candidate and want to encourage applying even if all the requirements listed arent met. If you're passionate about URW and looking to learn and grow, then we look forward to reviewing your application!

We are currently looking for our:

General Manager

What we offer

The General Manager (GM) drives operational success in the retail environment, leading the onsite operational and marketing management of the shopping center. This role is a key contributor to the total asset value creation working in partnership with Operating Management, Development, Leasing, and other internal teams.

RESPONSIBILITIES & ACCOUNTABILITIES

• Drive, optimize and deliver day-to-day operational excellence in accordance to established metrics and standards.
  • Oversee specific center Facilities Management, Security and Risk Management teams/programs.
  • Ensure optimal performance and full compliance with health, safety, labor and environmental regulations.
  • Coordinate and assist to facilitate new store and remodel projects with Leasing and the Retail Delivery team.
  • Responsible for local procurement and contract negotiation/management.
• Manage corporate SCM (Shopping Center Management) policies and procedures as related to front-of-house and back-of-house operations.
• Contribute and collaborate with Operating Management team to develop 5-Year Business Plan strategy.
  • Execute the Action Plan as defined in the 5-Year Business Plan.
  • Develop long-term growth strategies for new and existing markets by driving and executing cost effective, realistic, and functional tactics.
• Plan and manage Common Area Maintenance and Capital expense budgets/forecasts within approved parameters.
• Locally develop with the Marketing Manager (MM) supported by Corporate Marketing with direction and final approval the centers marketing and public relations plans. Implement plans driving and delivering on sales and traffic goals.
• Become the voice of the shopper while also delivering insights and trends related to the trade-area including other complimentary and competitive influences that potentially have future strategic consideration for the centers vision.
• Lead the centers customer journey experience programing.
• Key ambassador and representative of the shopping center developing and leading retailer engagement and support programs, local community/non-profit outreach, service providers partnerships as well as lead for relevant property tours with investment stakeholders.
• Analyze and evaluate data on a wide variety of complex real estate matters, including property surveys, architectural documentation, and title information.
• Actively engages in business prospecting opportunities driving additional management income opportunities as well as deliver annual storage budgets working in partnership with other sales divisions.

GM is to be consulted on the following matters before decision or action is taken:

Contribute to 360 development of the asset, including representing the Group locally, developing relationships with key players in the local community, follow-up on local urbanism, developments and identifying/reporting development opportunities.