Your Impact:

If you are looking for an opportunity to advance your career and collaborate with experts in the IT industry, The Lone Wolf program offers dependable, secure, and high-quality VVD services to senior leaders within the DOD. Our team is dedicated to maintaining a high level of professionalism, managing risk, improving operations and maintenance, ensuring exceptional IT service quality, and preparing for future challenges. With primary operating locations in Warrenton, VA, San Antonio, TX and Colorado Springs, CO, the Lone Wolf program supports users around the globe.

Responsibilities:

• Manage the functionality and efficiency of a network operations center supporting IT infrastructure at multiple locations.

• Develop, track, revise, and monitor policies and standards for allocation related to the use of IT and computing resources as well as assure and sustain the integrity and security of network infrastructure.

• Assist end-users through email, phone, and remote assistance.

• Respond to requests and conduct, track, and report network systems and hardware accountability and materiel destruction.

• Provide remote assistance to IT fielding to include network configuration, troubleshooting, sub-netting, and circuit validation.

• Maintain written documentation of incidents and escalate issues to the appropriate level of support as required by documented policies and procedures.

• Configure VLANs, firewalls, switches, routers, and other networking technologies.

• Support Cisco Unified Communications suite of technologies to include VoIPs and telepresence

• Provide advice and training to end-users, and guide and inform senior leadership.

• Maintain current knowledge of relevant technologies as assigned.

• Participate in special projects as required.

#divergent

Here’s what you’ll need :

• Must have active Top Secret clearance with SCI

• At least 5 years of relevant experience

• Must be a self-starter who can take senior-leader guidance and intent, and oversee the operations of independent and collaborative, assigned projects

• Must be DoD 8570.01-M compliant, IAT II (CCNA Security, CySA , GISP, GSEC, Security , or SSCP)

• Must posses current CCNA certification

• Possess excellent verbal and written communication skills

• Able to perform shift work to include nights and weekends

Preferred:

• Demonstrated experience in analysis simulation environment, configuring and troubleshooting software/hardware enhancements, application deployments, and infrastructure upgrades in a dynamic information systems-hosting environment.

Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws and supplemental language.