Description

We are in the process of recruiting a Program Change Management Consultant to help with the systematic approach to the transformation of our Business Process System Integration (BPSI) Program. This role is based in Saint Paul, Minnesota, and it involves implementing strategies for effecting change, controlling change, and helping adaptation to change across the enterprise. The job function primarily revolves around the telecom industry.

Responsibilities:

• Assist with the systematic approach to the transformation of the BPSI Program.

• Implement strategies for effecting change, controlling change, and helping adaptation to change across the entire program.

• Handle change management responsibilities for six of the seven projects within the program.

• Direct the Enterprise Asset Management (EAM) project Change Management consultant to ensure alignment with the overall program direction.

• Use skills in Atlassian Jira, Cloud Technologies, CRM, Database, EO/IR systems, About Time, AB Testing, Budget Processes, Deliverable, Design, Change Management, Organizational Change Management, ADKAR.

• Manage PeopleSoft implementation and reporting projects.

• Provide direction and support for the overall program direction.

• Implement strategies using the ADKAR framework.

• Ensure all projects within the program are aligned and running smoothly.

Requirements

• Must have a minimum of 7 years of experience in a Program Manager or Senior Change Management Consultant role.

• Demonstrable expertise in using Atlassian Jira.

• Proficient in cloud technologies.

• Experience in Customer Relationship Management (CRM) systems is required.

• Must have knowledge of database management.

• Familiarity with EO/IR systems is essential.

• Must have experience in budget processes.

• Ability to deliver high-quality deliverables.

• Experience in design and change management.

• Familiarity with organizational change management.

• Knowledge of ADKAR model is a plus.

For more information, please apply directly or reach out to Andrea Contin at Andrea.Contin@roberthalf

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