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In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

Want to be a part of our team?

POSITION SUMMARY: BASIC FUNCTION

The Data Center Technician L3 will possess an expert level of knowledge and will be responsible for the operational integrity and regulatory compliance of the data center electrical, mechanical, and fire life safety systems.

This position will also be responsible for the processes that maximize customer uptime in the most cost-effective way and ensure that: data center problems are promptly identified and repaired quickly, that contractors deliver quality services, and that internal customer service level agreements are met. A Data Center Technician L3 develops creative approaches to keep operational costs to a minimum, while improving efficiency, and implementing new strategies.

Working at NTT

ESSENTIAL DUTIES & RESPONSIBILITIES

• Mechanical responsibilities will include operation, maintenance and repair of chilled water systems and components, HVAC systems such as roof top units, CRAC/CRAH units, and humidification systems.

• Electrical responsibilities will include operation, maintenance, and repair of electrical/critical power distribution from the Utility/Generator main switchgear through the UPS systems out to the customer load.

• Fire Life Safety responsibilities will include operation, maintenance, and repair of fire suppression systems, including wet sprinkler systems and pre-action sprinkler systems as well as their associated detection devices.

• Operate, monitor, maintain, and respond to abnormal conditions in facilities systems, areas include: Electrical, Mechanical and Building Monitoring and Control Systems.

• Tracking and trending MEP system and equipment operational characteristics

• Provide feedback to DCOPs Technical Operations on the effectiveness of existing standards and processes

• Works with contractors and consultants for all National Projects, consultants and clients fit-outs, system expansions, corrections, and upgrades

• Work with the CF Ops Supervisor to follow and track annual budgets

• Work with the CF Ops Supervisor to relay the status of the planned maintenance program status

• Ensure data center operates at maximum operational efficiency, including analyzing existing operating conditions, recommending new technologies, and improving overall efficiency and cost reduction.

• Works with the CF Ops team to ensure the data center operates at maximum operational efficiency

• Serve in a technical writing capacity regarding the creation, review, and approval of procedures for operations, preventative or corrective maintenance activities and emergency operating procedures.

• Performs other duties as assigned.

• Regular, predictable attendance is essential for satisfactory performance.

KNOWLEDGE, SKILLS & ABILITIES

• Firm and proven understanding of the electrical and mechanical systems used in a data center environment, including, but not limited to the following: electrical distribution and layout, transformers, PLC's, Generators, Switchgear, UPS systems, STS, ATS, PDU/RPP's, Chilled Water Systems, CRAC/CRAH's, Pre-Action Sprinkler Systems and associate Fire/Smoke Detections systems.

• Advanced level knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes, regarding fire life safety requirements and guidance.

• Advanced level knowledge in industrial safety best practices (i.e. lockout/tag out, arc flash protection, OSHA, and state regulations)

• Highly experienced with data trending / tracking and analysis and ability to rapidly learn and use PC based, integrated critical monitoring systems

• Proficient with computers to include the utilization of Microsoft programs such as Word, Excel, Power Point and Outlook.

• Able to work in a team environment.

• Manages stress and/or fast pace effectively.

• Excellent communication and problem-solving skills.

• Demonstrated advanced level of experience installing, maintaining, and/or troubleshooting large commercial and industrial systems including:

• Chilled Water Systems

• Large Centrifugal Chillers

• Cooling Towers

• Heat Exchangers

• Indirect Air Exchange Heat Wheel Rooftop units

• Water Treatment Systems

• VFD's and Pumps

• HVAC equipment

• CRAC/CRAH's

• Humidification Systems

• BMS and PLC Controls

• Emergency Standby Diesel Generator Systems

• Fuel/Oil systems,

• 480/277 and 208/120 electrical generation and distribution

• Static UPS Systems

• Dual Interlocked Fire Suppression Pre-Action Systems

• Must be comfortable working in a high stress, fast paced environment with shifting priorities.

• Must be able to work on an 8- or 12-hour shift which may require nights, holidays, and some weekends.

#GlobalDataCentersCareers

What will make you a good fit for the role?

EDUCATION & EXPERIENCE

• Bachelor of Science in Engineering degree or equivalent education and/or work experience normally obtained with 6-8 years’ related experience which includes:

• A minimum of 5 years in a mechanical/electrical position within critical facilities (preference given to data center, hospital, semi-conductor, or power plant experience).

• Two to 3 years as a data center technician L2 in a critical facility environment.

• CPR/First Aid and NFPA70E Certification during employment.

• OSHA-10 General Industry Course completion

• Forklift Certified (optional).

• High School Diploma or GED required.

PHYSICAL REQUIREMENTS

• Primarily walking, standing, and bending with some sitting.

• Ability to communicate effectively with verbal, visual and listening skills

• Close visual work on a computer terminal.

• Dexterity of hands and fingers to operate any required equipment as well as to operate computer keyboard, mouse, and other technical instruments.

• Able to lift heavy equipment, up to 50 pounds.

• Ability to climb ladders and work on raised platform.

WORK CONDITIONS

• Typical data center work environment with varying temperatures and loud noises.

• Extensive daily usage of a computer or workstation.

• Must work on-site; no telecommuting permitted.

SPECIAL REQUIREMENTS

• Must wear leather close-toed shoes with a solid rubber sole.

• Must possess a current, valid state-issued driver’s license.

This position requires work to be done onsite at a data center facility and may require use of a personal mobile device. A monthly stipend will be provided to cover expenses incurred for using a personal device, if applicable.

NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Hourly base salary for this position is $40.00 - $60.00 and is eligible for overtime pay in accordance to local state and federal ‘Wage and Hour’ requirements.

All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance.

Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package.

Join our growing global team and accelerate your career with us. Apply today.

A career at NTT means:

• Being part of a global pioneer – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.

• Being at the forefront of cutting-edge technology – backed with a 150-year heritage of using technology for good. With 40% of the world’s internet traffic running on our network and where Emoji were first invented, you can be proud of the group’s many new ‘firsts’.

• Making a difference – by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.

• Being your best self – in a progressive ‘Connected Working’ environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.

• Having ongoing opportunities to own and develop your career – with a personal and professional development plan and access to the broadest learning offerings in the industry.