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BEAT LLC Help Desk Specialist II in Rock Island, Illinois

Job Title: Help Desk Specialist II

Locations: Multiple Locations (Rock Island IL ; Fort Huachuca, AZ ; Fort Detrick, MD ; Fort Stewart, GA ; Carlisle Barracks, PA ; Fort Dix, NJ; Ft Rucker, AL; Ft. Eisenhower, GA (Ft. Gordon))

Clearance: Secret

Certifications: CompTIA Security+CE

Education: N/A

Roles and Responsibilities:

  • Minimum three (3) year experience.

  • Set up and troubleshoot domains, user accounts and software accounts.

  • Configure, test, and troubleshoot network connectivity and wireless access for local and remote computers or devices.

  • Add or replace memory, new keyboards, motherboards, and other components.

  • Format, install, set up, maintain, and troubleshoot desktop and laptop computers with and for end users.

  • Coordinate with vendors to resolve problems.

  • Support server, common user applications, desktop services, and network connectivity and associated hardware.

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