Description Quality Support Specialist - 100% Remote The Quality Support Specialist performs root cause analysis of incoming denials and adjustments due to avoidable losses, and provides monitoring and analysis of performance measures, productivity and quality indicators for all Denial Management staff. Reviews and develops solutions to complex problems with multiple departments and facilities. Works independently using discretionary ability, making complex decisions. In all aspects, the incumbent serves as a role model for the values and mission of the organization. Providence caregivers are not simply valued - they're invaluable. Join our team at Revenue Cycle Business Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: Bachelor's Degree or 4 years work experience in the health care field with strong revenue cycle experience and insurance/reimbursement knowledge 1 year Demonstrated experience with both technical and soft skill training, quality management, documentation and technical writing 1 year experience in self-directed activities, multi-disciplinary work teams both as team leader and team member Preferred Qualifications: 1 year experience in a lead role Salary range by location: NorCal (Napa, Sonoma) Min:$27.31, Max: $42.61 Southern California, NorCal (Humboldt) Alaska (Kodiak, Seward, Valdez) Min:$24.34, Max: $37.98 WA Puget Sound Oregon (Portland) Alaska (Anchorage) Min: $23.35, Max: $36.44 Oregon (Hood River, Medford, Seaside) Min: $21.77, Max: $33.97 Eastern Washington (Richland, Spokane, Walla Walla) Min: $20.78, Max: $32.42 Montana Min: $18.80, Max: $29.34 Texas and New Mexico Min: $17.81, Max: $27.79 Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Check out our benefits page for more information about our Benefits and Rewards. About the Team Providence Shared Services is a service line within Providence that provides a variety