We are the Windows Servicing and Delivery (WSD) organization, which is a part of Experiences and Devices (E+D) division. Our core mission is to keep customers protected and productive by delivering a seamless and timely servicing experience for our customers in existing and future versions of Windows. 

As a Business Manager you will be responsible for managing the team's rhythm of business, ensuring budget adherence and cost optimization, and collaborating with internal and external stakeholders. You would also monitor and support the team's organizational health and culture and promote diversity and inclusion and oversee compliance and privacy trainings and scorecards.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

Business Operations

• Ensure that Windows Servicing and Delivery (WSD) lands the fiscal year as close to target as possible. Support periodic updates to leadership / stakeholders on budget adherence and cost opportunities. Drive development / execution of the financial rhythm of business (ROB) while adhering to policy and compliance.

• Draft budgets by servicing line. Build forecasting plans and identify actions to drive performance improvement. Support negotiations with partner teams to secure funding. Collaborates with leaders regarding resource management planning including headcount strategy, location strategy and capability building.

• Partner with the WSD leadership team to develop and execute planning processes, ensuring coordination with corporate planning processes as well as planning integration across the broader organization. 

• Manage the team's rhythm of business (ROB). Works with cross-company/team counterparts to manage team participation as needed for key business events, next fiscal year planning, running business reviews, and other strategic business planning activities.

• Drive alignment for strategy initiatives across functions. Researches and proposes options to the leadership team. Tracks and reports on Key Results (OKRs) key performance indicators (KPIs); may define measurement plans.

Organizational Health

• Monitors organization health and identify issues, and promote culture initatives. Tracks the use of role-based compliance trainings and new trainings; drives the training completion rates. Ensures a healthy compliance scorecard for the team/organization.

• Embody ourCulture (https://www.microsoft.com/en-us/about/corporate-values) andValues (https://careers.microsoft.com/us/en/culture)

Qualifications

Required Qualifications

• Bachelor's Degree in relevant field (e.g., Business Administration, Finance, Engineering) AND 4+ years of experience in financial management, business planning, or business-related roles

• OR equivalent experience

Preferred Qualification

• Master's Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) AND 3+ years of experience in financial management, business planning, operations management, strategy, project management, human resources,

• OR business-related roles

• OR Bachelor's Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) AND 6+ years of experience in financial management, business planning, operations management, strategy, project management, human resources, business-related roles

• OR equivalent experience

Business Management IC4 - The typical base pay range for this role across the U.S. is USD $91,800 - $178,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $117,900 - $195,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until May 21, 2024.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .