Office Assistant 2 - WADDL Available Title(s): 100I-YNCSNPS - Office Assistant 2 Business Title: Office Assistant 2 - WADDL Employee Type: Classified Time Type: Full time Position Term: 12 Month Position Details: Summary of Duties: The Office Assistant 2, under general supervision, provides support services to submitting clients of the Washington Animal Disease Diagnostic Laboratory, laboratory personnel, veterinary students, residents and faculty. Triages incoming phone calls, receives and refers visitors, initiates and creates client invoices, and performs various business office functions. Enters data into the laboratory information system database (COFL). Eligibility and understanding of BSL-2 laboratory safety guidelines and work environment is required. Required Qualifications: • High School graduation or equivalent and one year of clerical experience; OR equivalent education/experience. • Physical eligibility required for working in a BioSafety Lab-2 (BSL-2) environment. See the following link for more information. https://www.cdc.gov/training/QuickLearns/biosafety/ • Rotate on weekend duty/holidays when needed. Preferred Qualifications: • Customer service experience in a medical and/or veterinary office setting. • Strong computer skills and competency with Microsoft Office software including Word, Excel, and Outlook. • Experience using COFL or a similar medical and/or accounting database and software. • Experience utilizing medical terminology of multiple body systems or in a multi-specialty department. • Experience with utilizing a Quality System and using and maintaining Standard Operating Procedures (SOPs). Additional Information: Area/College: College of Veterinary Medicine Department Name: Washington Animal Disease Diagnostic Laboratory (WADDL) City, State, Zip: Pullman, WA 99164 Department Link: https://waddl.vetmed.wsu.edu Monthly Salary: $2,805 to $3,700 | Range 32 (Steps A-M) | Successful candidates typically begin at the beginning of the salary range and receive scheduled salary increment increases in accordance with https://https:/app.leg.wa.gov/WAC/default.aspx?cite=357-28. WSU offers a comprehensive benefits package which includes: paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation and optional supplemental retirement accounts. For a more detailed summary of benefits offered by WSU for classified staff visit: https://hrs.wsu.edu/wp-content/uploads/2023/01/2023-Benefit-Overview-for-Civil-Service.pdf. Find total compensation here: https://hrs.wsu.edu/managers/recruitment-toolkit/total-compensation/ Overtime Eligibility: Overtime eligible. FTE: 100% This is a permanent position. Posting Close Date: Applicants must submit their completed application by Sunday, June 2, 2024 at 11:59 p.m. Background Check: This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by https://app.leg.wa.gov/RCW/default.aspx?cite=74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made. Application Instructions: Applicants must upload all required documents listed below to their online application. Application materials should clearly communicate how the applicant meets all requir