Pitt IT Computing Lab Coordinator

Assist full-time staff person in the daily operations of Pitt IT Computing Labs. Including but not limited to assisting students with use of physical and virtual computing labs. Troubleshooting physical computer lab hardware. Reimaging and software application installation on physical computer lab hardware. Help with PittPrint (Student Printing): Student refunds, coordinating printer device repairs, maintenance, toner and paper refills. In-person computing lab staffing coverage as needed for support due to lack of student worker coverage. Position is fully onsite on Oakland campus's 6 computing lab locations.

Ability to use Windows and Apple computer devices. Basic troubleshooting of Windows/PC and Apple computer devices. Basic understanding of network and wireless technologies. Experience working in a customer service environment and proven record of excellent customer service skills.

The University of Pittsburgh is committed to championing all aspects of diversity, equity, inclusion, and accessibility within our community. This commitment is a fundamental value of the University and is crucial in helping us advance our mission, which includes attracting and retaining diverse workforces. We will continue to create and maintain an environment that allows individuals to discover, belong, contribute, and grow, while honoring the experiences, perspectives, and unique identities of all.

The University of Pittsburgh is an Affirmative Action/Equal Opportunity Employer and values equality of opportunity, human dignity and diversity. EOE, including disability/vets.

Department: Pitt IT Computing Labs Assignment Category: Part-time temporary Campus: Pittsburgh Minimum Education Level Required: Associate's Degree Work Schedule: M-F 7:30am - 2:30pm Work Arrangement: On-Campus: Teams that work on campus, in an office, or in a lab. Requested Pay Rate: 22.00 Visa Sponsorship Provided: Background Check: For position finalists, employment with the University will require successful completion of a background check Child Protection Clearances: The following PA Act 153 clearances and background checks are required prior to commencement of employment and as a condition of continued employment: PA State Police Criminal Record Check, FBI Criminal Record Check, PA Child Abuse History Clearance. Required Documents: Resume Optional Documents: Cover Letter PI238481961