City Wide is hiring a Facility Service Manager for the Hampton Roads area. The FSM is the day to day, one point of contact for the commercial properties where we provide services.

As a City Wide Facilities Solutions Manager, you will:

• Serve as focal point of contact with clients and perform inspections on all accounts on a scheduled basis to ensure work performed satisfies company and client quality standards;

• Manage, expand, and diversify client relationships with an eye toward potential add-on sales opportunities;

• Train/develop your Night Manager(s) how to work with employees, Service Providers, and crew members to meet/exceed client expectations;

• Implement company policies and procedures associated with client service levels.

City Wide is a privately held company that emphasizes a dedication to serving others with excellence in all we do. Here you will find a high-energy work environment that balances high expectations with coaching, group support, and fun.

Requirements

• Provides excellent customer service and builds strong client relationships

• Solves problems proactively

• Desires to learn and grow professionally

• Works independently

• Communicates in a professional, direct style

• Brings previous service industry experience

• 5+ years of operations, sales, or customer service experience

• Previous management experience

• Undergraduate Degree (Business or related field) is preferred

Benefits

• Health Care Plan (Medical, Dental & Vision)

• Life Insurance (Basic, Voluntary & AD&D)

• Paid Time Off (Vacation, Sick & Public Holidays)

• Short Term & Long Term Disability

• 401k Plan with Company Match

• Vehicle Allowance

• Phone Allowance

• Commission Opportunities