Description Position Overview: The Executive IT Support Specialist plays a pivotal role in our organization, providing unparalleled technical support to our esteemed executives. This position requires an individual with a strong technical background, excellent communication skills, and a proactive mindset to ensure the seamless operation of technology for our executive team.

Responsibilities:

Provide personalized technical support to executives, including but not limited to troubleshooting hardware and software issues, resolving connectivity problems, and assisting with system configurations. Act as a primary point of contact for executive-level users, delivering prompt and effective assistance to address their IT-related needs. Collaborate with internal IT teams and external vendors to resolve complex technical issues and implement customized solutions tailored to executive requirements. Conduct regular technology assessments for executives, identifying opportunities for improvement and implementing strategic initiatives to enhance productivity and efficiency. Stay abreast of emerging technologies and industry trends, advising executives on potential opportunities for innovation and optimization. Develop and maintain comprehensive documentation of executive IT setups, configurations, and procedures to ensure consistency and reliability. Proactively identify potential security risks and vulnerabilities, implementing appropriate measures to safeguard executive devices and data. Provide training and guidance to executives on the effective use of IT systems, tools, and applications to maximize their productivity and effectiveness. Requirements Qualifications:

Bachelor's degree in Information Technology, Computer Science, or a related field. Proven experience in providing technical support to executive-level users in a corporate environment. Strong expertise in troubleshooting hardware, software, and networking issues, with proficiency in Windows and MacOS environments. Excellent communication skills, with the ability to articulate technical concepts to non-technical users in a clear and concise manner. Demonstrated ability to work effectively under pressure and prioritize tasks in a fast-paced environment. Exceptional interpersonal skills, with a customer-centric approach to service delivery. Proactive attitude towards problem-solving, with a willingness to take initiative and drive solutions independently. Knowledge of cybersecurity best practices and protocols is desirable. Relevant certifications such as CompTIA A+, Microsoft Certified IT detail oriented (MCITP), or equivalent are a plus. Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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