Job Description

The primary function of this role is to serve as a product subject matter expert, and liaison between IT org and business partners in support of many revenue cycle operations applications. A background and operational experience in Healthcare Revenue Cycle IT Solutions is desirable, but not required. Success in this position also includes building strong working relationships with business partners, project teams, and other IT teams. Additionally, the successful candidate will possess a balance of technical and people skills.

 Supports the efforts in all matters related to the Joint Development portfolio-based new products, development and functionality for enterprise applications

 Elicits and documents business, user, functional and non-functional requirements

 Analyzes current or potential business processes and reviews existing information systems to identify opportunities for improvement

 Designs and implements reports, maps/flowcharts, and screen layouts to improve business processes and workflow

 Supports operational applications within the business and other IT areas by providing status and recommending solutions

 Assist management in prioritization of work efforts/tasks and ensuring risks/issues are communicated appropriately

 Identifies impact to other solutions or projects, and works with other Business Analysts, Product Analysts and/or stakeholders to identify options and recommendations

 Provides operational support (Tier 2) for applications, supporting the business and other IT areas by providing status and recommending solutions where there are system issues and coordinating resolution of issues with CSS and development

 Possess excellent communication and presentation skills

 Drive business centric collaboration with stakeholders, business users, and technical solution providers to understand business needs

 Evaluate business processes and lead solution definition (workflow, technology, data, etc.) to support business goals and initiatives

 Facilitate the definition and analysis of business needs and requirements for new and/or enhanced products, services, or optimized business processes

 Coordinates and assists in prioritizing new enhancement requests through user story reviews

 Assist with QA and User Acceptance Testing, prioritizing gaps and negotiating between the business and technical solution providers to gain product acceptance

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Skills and Requirements

7+ years experience as a Product Analyst/Technical Business Analyst working with the business and IT development teams

Proficient with excel, strong analysis skills

Full understanding of Software Development Lifecycle

Experience working in an agile environment

Facilitates communications between IT and the Business Stakeholders from ideation through Enterprise deployment RCM Healthcare experience

Experience with Web applications and process improvements null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.