Job Information
RWJBarnabas Health Referral Development Representative in Mountainside, New Jersey
Referral Development RepresentativeReq #:44183
Category:Clerical / Administrative Support
Status:Per Diem
Shift:Day
Facility:Childrens Specialized Hosp
Department:Referral Development
Location:
Mountainside (MTN), 150 New Providence Road, Mountainside, NJ 07092
Job Overview:
Supports referral development through implementation of strategy, customer relations and development and care processes for new and existing inpatient and outpatient services.
Qualifications:
Required:
- Bachelor s Degree in health services administration, business, communications, or related field.
Preferred:
Excellent interpersonal skills
Excellent verbal and written communication skills
Strong organizational abilities
Diligent, attentive to detail, enthusiastic, persistent
Ability to focus on the high level goals of the department and CSH
Discretion and trust with sensitive and/or confidential information
Proficient in Microsoft Office, particularly Word, PowerPoint and Excel
Scheduling Requirements:
- Per Diem Days Monday - Friday - Flexible
Essential Functions:
Assists with developing and implementing strategic initiatives to achieve organization volume goals, Build and manage contacts, referrals, relational database
Documents and assigns all activities, tasks and data through the Customer Relationship Management (CRM) system
Correspond with current and future stakeholders
Assist with administrative tasks
Plan, coordinate and|or facilitate presentations and meetings to support referral development objectives
Assist with all aspects of patient navigation related processes including consumer-facing conversations, data gathering, administration support, data analysis, reporting and coordinating, following through and documenting outreach opportunities
Research and deliver information that supports referral development initiatives
Attend meetings as requested on behalf of the business and referral development team
Contribute to, represent, and support a wide range of business and referral development activities on and off site
Develop and implement customer relations strategies
Act as a link between the organization and stakeholders to help meet specific objectives
Provide other required and requested services to support business and referral development
Collaborate on new and/or expanded service/program launches, including identifying market potential
Create innovative approaches to target referral sources to promote enthusiasm for CSH
Choosing RWJBarnabas Health!
RWJBarnabas Health is the premier health care destination providing patient-centered,
high-quality academic medicine in a compassionate and equitable manner, while delivering
a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.
RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.
Equal Opportunity Employer
RWJBarnabas Health is an Equal Opportunity Employer