JOB REQUIREMENTS: Company Overview At Motorola Solutions, we\'re guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We\'re solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That\'s mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We\'re solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that\'s critical to connect those in need with those who can help. The work we do here matters.Department OverviewSoftware Upgrade Operations; supporting and managing upgrades for Premier One, Call Works, Vesta, and Vesta Managed services.Job Description Manage and gather information to support the creation of new upgrade projects Review contracts to confirm customer entitlement Maintain resource and project schedules Track and report on equipment needed to complete hardware and software upgrades Focus on building relationships with the internal team to develop or enhance processes and the internal Motorola Solutions team to improve customer satisfaction, process creation, and enhancement In this role you will be responsible for overall coordination including but not limited to: keeping customers updated on all activities and timelines, scheduling and coordinating resources and upgrade activities status reporting, and stability of projects for Motorola Solutions Software Enterprise. Establishes and implements project management processes and methodologies to ensure projects are delivered on time, within budget, adhere to high-quality standards, and meet customer expectations. Tailor information to appeal to the level and interest of others. Ability to determine and meet customer expectations on solution development, progress reporting, and frequency of communication. Provides constructive feedback to the team, suggesting actions to improve individual and team performance Applies new technical approaches to best resolve customer problems. This is a remote location position Limited travel, less than 10% This position is a remote position and candidates can be located anywhere in the US. #LI-TW1 #LI-REMOTEBasic Requirements Bachelor Degree OR 3 years experience in software or project management/project support Legal authorization to work in the U.S. indefinitely... For full info follow application link. Motorola Solutions is an Equal Opportunity Employer committed to no discrimination because of race, color, creed, marital status, age, religion, sex, national origin, citizenship, sexual orientation, gender identity or expression, genetic information, disability, protected veteran, or any other legally protected characteristic. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/CCDC78CAC8444DE0