JOB REQUIREMENTS: Position Summary: Direct Supply is building the future of healthcare technology with industry-leading products, solutions and platforms to help improve the lives of millions of seniors and those who care for them. In the Senior Implementation Manager position, you\'ll play an instrumental role in onboarding our provider and supplier customers and serving as a trusted consultant to help them leverage our platforms to provide maximum benefits. Collaborating with internal teams on site builds and technical integrations will be key to ensure a smooth and successful experience. By leveraging your technology, consulting and project management skills, you\'ll ensure the Implementation Team relentlessly executes on our commitments delivering top notch service to our customers. You will also push the company\'s ability to automate and streamline our Implementation Team processes to help reduce customer effort and increase team effectiveness. If you are truly passionate about providing a great customer experience and have a proven track record in project management, then apply for this opportunity to unequivocally help our customers take cost out now and put the processes in place to be successful in the future. This position works within our DSSI business. Direct SupplyDSSI The DSSI platform connects care providers directly to their unique supply chain networks and delivers data-driven and AI-powered procurement tools to help our customers optimize profitability and efficiency at every turn. Competencies & Skills Needed: Delivers Results - Proven track record of developing strategies and implementing solutions. Solves Problems - Demonstrates operational excellence in analytical thinking, process development and improvement, problem solving, delegation and planning. Communicates Effectively- Demonstrated verbal and written communication skills, focused on internal and external customers, including executive level. Ability to provide consultative support to customers and articulate value of their decision making. Guide and influence internal and external customers through implementation and process improvements. What You\'ll Do and Impact: Deliver an exemplary customer experience during onboarding, ensuring customers (providers) understand how to leverage our technologies to the fullest extent while helping to drive customer outcomes and product adoption. Lead implementation projects through direct interaction with suppliers and providers (customers). Mentor and train Implementation Managers. Develop process improvements through documentation, use of automation and AI capabilities so as to continuously improve customer experience and IPM productivity. Consult customers on how to best implement and integrate our systems. Gather project requirements and business needs to set clear project scope. Negotiate as needed to ensure a successful outcome. Create complex... For full info follow application link. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/2F638A5B8F9640D3