JOB REQUIREMENTS: JOB DESCRIPTION Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 0% Job Description Are you curious, motivated, and forward-thinking? At FIS you\'ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. About the team EFT Client Care provides financial institution support on FIS Debit and Prepaid Card products such as EFT knowledge, applications, reports, and balancing. What you will be doing You will be providing support to financial institutions by managing tickets and a phone queue using your analytical skills. Gain knowledge on our products, applications, reports Managing tickets and the phone queue Research client issues Manage client escalations Work with other client care or service delivery teams What you bring Customer Service Skills Clear Speaking Skills Effective Writing Skills Problem Solving / Analytical Thinking Background in Banking What we offer you A broad range of professional education and personal development possibilities - FIS is your final career step! A competitive salary and benefits The chance to work on some of the most challenging, relevant issues in financial services & technology A work environment built on collaboration, flexibility, and respect . Vaccination Requirements Notice to all US applicants: All employees must be fully vaccinated against COVID-19. Individuals with a disability (including a medical condition) or sincerely held religious beliefs or practices that prevent them from getting the vaccine may request an exemption from the vaccine requirement. Privacy Statement FIS is committed... For full info follow application link. FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/upload/eeocselfprint_poster.pdf For positions located in the US, the conditions below apply. If you are made a conditional offer of employment, you will be required to undergo a drug test and background check (including criminal record check) ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/ADC8CAD55EB245BC