JOB REQUIREMENTS: ADRC Professional Milwaukee, WI, USA Req #1700 Thursday, March 14, 2024 Interested in joining Milwaukee County? Milwaukee County is searching for authentic people who are out to change the game and bring their whole selves to work every day. Milwaukee County oversees operations from our Airport, Behavioral Health, Child Support Enforcement, Combined Court Operations, Sheriffs Department, Community Reintegration Center, Human Services, Parks, Public Safety, Public Works, Fleet Operations, Transportation, and at the Zoo. Our departments are also dedicated to our Seniors in the Department on Aging, those with Disabilities, and Veterans Affairs. Our employees also remain committed to serve the cultural, human, recreational and social needs of the entire community. Milwaukee County offers a wide variety of interesting jobs for people who want to make a difference in our community. Milwaukee County provides a competitive benefit package and is an Equal Opportunity Employer.If disability related accommodations are needed, please contact 414-278-3936. We are searching for Changemakers to come and join our team and discover our diverse and versatile community of independent spirits and unique talents, we are redefining the way you think about Milwaukee County! Closing Date: March 24th, 2024 or upon receipt of 50 applicant submissions ADRC Professional - Information and Assistance Aging and Disability Resource Center (ADRC) Hourly Pay Range: \$22.57 - \$30.99 Job Summary: Under general supervision, the ADRC Professional - Information & Assistance (I&A) position is a telephone-based role, responding to approximately 600 calls per month providing information and assistance to customers. The objective is to communicate effectively with callers to assess their situation, provide accurate information on resources that can help meet their needs, complete referrals to internal and external providers, follow-up with customers to ensure the information provided was sufficient to remain safe and healthy in the community. ADRC Professionals - I&A are intended to be a county-wide source of unbiased and accurate information to help older adults and adults with disabilities receive information and assistance on resources to help them navigate the complex world of long-term care, financial assistance, and any other resources that may help them. The functions of this job are required in the ADRC... For full info follow application link. Milwaukee County is an Equal Opportunity/E-verify employer committed to diversity and all qualified applicants will receive consideration for employment and will not be discriminated against based on age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability genetic information or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing, background checks and pre-employment physicals subject to job requirements. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/2BFE39779A2E4CE8