JOB REQUIREMENTS: Job Summary: The University of Wisconsin-Madison Division of Information Technology (DoIT) is looking to add a Unified Communications Technician to the Network Applications team within the Network Services Department. The Network Services Department is responsible for the design, management, operation, and support of the campus network. Network Services coordinates the planning, design, procurement, and implementation of a broad range of network services, including high performance research networking, unified communications, firewall services, access to the Internet, Internet2 and cloud providers. The Network Applications team is responsible for applications development in support of Network Services, including software used to automate, configure maintain and monitor the network. Network Applications also supports a variety of video and voice applications, as well as interfacing with other groups in support of service delivery. This position focuses on providing complex technical and operational support for our unified communication system and our telemanagement billing system. This unified communication system support includes processing requests for adds, changes, and moves, and assists the Unified Communications team in improving and implementing the communications systems. Billing system support includes creating queries, adding features, and ensuring data integrity. Responsibilities: Institutional Statement on Diversity: Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals. The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world. For more information on diversity and inclusion on campus, please visit: Education: Preferred Associate\'s... For full info follow application link. The University of Wisconsin-Madison is an Equal Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence through diversity and encourage all qualified individuals to apply. If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website: https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/ ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/4DD3B54B605C4541