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GORDON FLESCH CO INC Digital Support Specialist in MADISON, Wisconsin

JOB REQUIREMENTS: Offering an opportunity to be part of a high-performance team, enjoy exceptional benefits, and a supportive work-life balance, the Gordon Flesch Company is an employer of choice throughout WI, IL, IN, IA and OH. The Gordon Flesch Company strives to recognize and appreciate our associate\'s commitment, creativity, and the results they deliver every day for our customers and the community. Salary for this position is based on level of experience. In this role you will: Conduct product installation/customer training on core products: Install and connect Multi-Functional Devices, printers, and local scanners to the network or workstation and configure devices including embedded applications Maintain knowledge of device functionalities, software capabilities, network certifications, and industry standards Install software drivers on customer servers and workstations Provide end-user and Admin training on networking features: print, scan, send, fax from desktop. Assist in the installations and support 3rd party applications including, but not limited to Uniflow, Equitrac, Paper Cut, and ImagePASS controllers Troubleshoot remotely utilizing various connection methods Gather customer network data required for device installations (pre or post) as needed Responsible for device cloning on major installations Organize, maintain, and update files, utilities, and software on corporate resources Complete accurate daily activity, mileage logs and other reports as required Maintain basic knowledge of product cyber security Mentor Field Technicians for back-up capabilities You should have: High school diploma or equivalent General understanding of Microsoft networking technology Excellent organizational skills Experience with various business applications Versed in Windows OS and MAC OS with the ability to troubleshoot related issues Excellent presentation and communications skills Strong commitment to customer satisfaction Valid driver\'s license and appropriate auto insurance as dictated by state requirements Ability to pass drug screenings and background checks as required Access to reliable transportation Ability to lift 75 pounds Preferred Qualifications: Associates degree Net+ certification or 1 - 2 years network administration experience Microsoft Certified Professional or Microsoft Certified Technical Specialist certification(s) The Gordon Flesch Company offers Medical, Dental, Personal Time, Vacation Time, Holiday Time, Tuition Reimbursement, 401(k) and 401(k) match, a Wellness Program and many more! The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or... For full info follow application link. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/AC3CBEBF04D94039 Qualified females, minorities, and special disabled veterans and other veterans are encouraged to apply.

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