Job Information
Central Texas College IT Virtual Desktop Technician-Restricted to current employees only in Killeen, Texas
IT Virtual Desktop Technician-Restricted to current employees only
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Please see Special Instructions for more details.
This is not a work from home position. It virtually supports the classrooms/labs.
Posting Information Position Details
This form is the official Personnel Requisition form used to notify Employment Services of job vacancies and initiate appropriate job advertisements. This form must be completed and approved by the officials designated below.
Position Information
Position Title IT Virtual Desktop Technician-Restricted to current employees only
Department IT-Networking
Campus Central Campus
Location Central Campus
FLSA Exempt
Full Time/Part Time Full Time
Summary of Position
Virtual Desktop Infrastructure ( VDI ) Administrator maintains and provides technical support for a large-scale VDI deployment. The position is primarily responsible for providing maintenance and technical support for Central Texas College’s virtual desktop environment. They will use knowledge and experience to create and change image software configurations, and increase adoption of VDI . Responsible for the third party software review and installation management.
Minimum Required Education
Associate’s degree from a nationally or regionally accredited university is required.
Minimum Required Experience
• 5 years of Information Technology experience, including customer service in an IT environment required.
• Experience with records management and inventory control desired.
Experience can be all inclusive.
Required Knowledge, Skills and Abilities
Multiple computer environments, platforms, and technologies
In-depth understanding of the enterprise IT standards, policies and practices
Record management concepts
MS Office Suite
Software license agreements
Strong computer and communication skills
Ability to:
Use good human relations skills to interact with others (common courtesy, tact, interest in positive problem solving, empathy and logical organization of ideas.
Experience supporting clients through a management console.
Skill utilizing software diagnostic tools and the ability to conduct appropriate trouble shooting processes and conduct appropriate upgrades.
Maintain current and accurate software and Infrastructure records.
Organize and prioritize work to meet changing priorities and complete task on schedule.
Use computer programs and databases to store, retrieve, and compile data.
Salary 1K/Per Salaried Pay Scale
Hours Full-time, indicate working hours - M-Thur 7:30-5:30, Fr 7:30-11:30
Posting Detail Information
Other Information