DESCRIPTION

The Client Relationship Analyst is responsible for supporting the National Solutions Manager in all reporting, financial and operational responsibilities. Responsibilities also include assisting in the management of a portfolio of strategic clients and providing single point of contact/escalation for strategic client’s trade promotion management needs.

RESPONSIBILITIES

• Responsible for analyzing payments made by clients/customers and identifying any discrepancies and plan for collections. This will include using critical thinking and advanced reporting tools

• Track Business Manager Assistant performance against client KPI’s

• New associate onboarding and training (Campbell BM/BMA/CRA/CCA) – set up in Campbell’s systems

• Monitor monthly aged claims and partner with business manager, business manager assistant and, client finance partner to discuss outstanding deductions and plans to resolve and bring to resolution

• System Administrator for the TPM System. Assist end users and make needed updates to current configuration

• Meeting the physical requirements – listed below

• Otherduties as assigned

QUALIFICATIONS

Ed ucation Requirements:

• Bachelor’s Preferred

• Driver’s License Required

Work Experience Requirements:

• 5-8 years food brokerage and/or CPG industry experience in sales administration is strongly preferred

• Customer service and client relationship management experience

• Trade Promotion Management experience witha food manufacturer is preferred

• Accounting, Audit, Account Reconciliation experience required

• System integration background

Knowledge, Skills and Abilities Requirements:

• Advanced reporting and analytical skills

• Microsoft Excel skills (Advanced)

• Training, presentation, communication skills

• Work in a matrix reporting environment

• Ability to travel (20%)

• Champions the needs of customers and clients

• Uses a collaborative approach to do what is best for the entire organization

• Demonstrates initiative and takes appropriate risks

The incumbent(s) in this position should exhibit the following Acosta values:

People Minded – Must show dignity and respect to all people

Integrity – Must exemplify the highest degree of ethical behavior

Results Oriented – Must show passion, pride and commitment to succeed

Trust – Must be honest, sincere andconfident

Teamwork – Must build trusting relationships

Innovation – Must progress through a combination of creativity, common sense and vision

Balance – Must maintain an optimistic attitude and keep perspective on what is important in life.

Acosta Sales & Marketing is an Equal Opportunity Employer

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ABOUT US

Acosta, and its subsidiaries, is an Equal Opportunity Employer

Job Category: Retail

Position Type: Full time

Business Unit: Sales

Salary Range: $44,200.00 - $66,300.00

Company: Acosta Employee Holdco LLC

Req ID: 411