Job Title: Property Manager

Department: Property Management 

Reports To: Senior Property Manager 

*FLSA Status: *Exempt 

Approved By: Dwelling Place Officers 

Approved Date: June 1, 2008

*Summary *Manages the day-to-day implementation of and compliance with policies, procedures, and programs ensuring well managed and maintained properties, placing emphasis on positive response to the concerns and needs of the residents, environmental health and safety, and quality management by performing the following duties personally or through directly supervised or other staff.

*Essential Duties and Responsibilities *include the following. Other duties may be assigned.

• Participates in the establishment and maintenance of a marketing plan and procedures to attract new applicants and retain current residents.
• Interviews prospective residents to ascertain needs/wants and housing qualifications. Explains occupancy terms and provides marketing information, including showing rent ready model and asking those eligible for application submission. Adheres to fair housing opportunity laws throughout the process.
• Ensures applications are fully completed, processed and approved in expedient manner.
• Prepares rental agreements for lessees and compliance documents for initial, annual, and interim certifications as required with information input into property management software. Addresses and corrects any file audit findings.
• Transmits subsidy billings and collects rents or other charges due, issues receipts, prepares bank deposits, and inputs information into property management software. Takes necessary steps to collect delinquent or other outstanding charges.
• Initiates and assists with preparation of notices and actions associated with termination of tenancy in compliance with regulations, laws, and directions from lawyer and owner.
• Investigates security or resident concerns or complaints. Inspects property and rentals to determine needed repairs and identify unsanitary or unsafe conditions. Initiate corrective actions in all circumstances including those identified by other inspectors within the allowable time frame.
• Promotes positive relations and communications. Resolves resident concerns and complaints concerning other residents, visitors, or regarding other housing related matters.
• Participates in the establishment and maintenance of a constructive blended management approach (integration between property management and support services) to housing across the Dwelling Place portfolio.
• Arranges, directs and coordinates activities of maintenance staff or contractors engaged in repair, including emergency, preventative, turnover, inspection, or routine, through utilization of property management software.
• Monitors the budget, purchases supplies and equipment for use on property and authorize payment of services.
• Proficient in the use of property management software.

*Supervisory Responsibilities *Supervises one or more employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Requirements

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*Qualifications *To perform this job successfully, an individual must be able to perform each essential duty satisfactor :::