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Job TitleFraud Associate-FT-Cross Lanes, WV
OccupationReview settled claims to determine that payments and settlements are made in accordance with company practices and procedures. Confer with legal counsel on claims requiring litigation. May also settle insurance claims.
Job Order NumberWV4886400
Post Date05/08/2024
Job LocationCross Lanes,West Virginia 25313-1408
CountyKanawha
Job Summary

EQUAL OPPORTUNITY EMPLOYER SUMMARY DESCRIPTION: Performs administrative functions and reviews transactions for the fraud/security department. ESSENTIAL FUNCTIONS: Reviews and processes RDI’s daily, report’s findings to Senior Fraud Investigator Reviews and processes TCI’s daily, report’s findings to Senior Fraud Investigator Fields phone calls from branches and elevates them as needed to management Prepares closing letters on accounts as needed Tracks restitution payments Tracks counterfeit checks and updates Investigative Case Management System- ICMS Reviews transactions in Yellow Hammer Fraud Software daily and elevates suspect transactions to supervisor as needed Reviews BounceBack deposits daily and elevates suspect transactions to supervisor as needed Reviews mobile deposits daily and elevates suspect transactions to supervisor as needed Prepares monthly e-security/fraud newsletter 1st line review for counterfeit currency and makes reports to Secret Service; 1st line review for counterfeit checks Prepares monthly fraud reports Assists in conducting investigations Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions POSITION REQUIREMENTS: Minimum 1 year experience with bank archival-retrieval systems Minimum 1 years experience and extensive knowledge in deposit operations Ability to interact with supervisors on sensitive/confidential matters Ability to conduct investigations in a covert manner Familiar in Microsoft Office applications (including Outlook, Word and Excel) Work is generally performed indoors in environmentally controlled conditions Typically the employee may sit to perform the work. However, there may be some standing, walking, bending and carrying of light items in the course of the work CRITICAL SKILLS/EXPERTISE: Skilled in analytical techniques and methods Strong attention to detail Ability to solve problems of complex financial transactions Ability to recognize patterns and non-obvious activities that are linked to suspicious transactions Strong organizational and time management skills Independent and self-motivated to perform Excellent communication skills

Salary $17.87 / Hour
Pay On CommissionNo
Experience12Months
Educational DegreeGeneral Equivalency Degree
License/Certification RequiredN/A
Tools RequiredNo
Foreign Language SkillsN/A
Testing RequiredN/A
Minimum TypingN/A
Minimum Data Entry SpeedN/A
Hours Per Week40
Duration151+Days
Requires Evening WorkNo
Requires Weekend WorkNo
SummerNo
ShiftDay
Is Public Transportation available to job site?No

  
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