ServiceNow Solutions Architect Req number: R2277 Employment type: Full time Worksite flexibility: Remote Job Summary As ServiceNow Solutions Architect, you will deliver end-to-end automated solutions and apply high level knowledge within the ITOM Suite and CMDB. Job Description We are looking for a ServiceNow Solutions Architect specializing in CMDB. This position will be a full-time and remote contract opportunity. What You'll Do * Deliver end-to-end automated solutions which include technical implementation of the ServiceNow Platform, Core System, and Applications * Deliver a high level of knowledge and customer service within the ITOM Suite as well as CMDB * Explain the offerings available with ServiceNow ITOM Suite as well as CMDB * Ability to architect, develop and convert customers legacy solutions into ServiceNow is a plus * Implement IT Infrastructure Library (ITIL) processes, workflow customization, ticketing, process automation, report development, dashboard creation, and system configurations * Apply Agile software development practices for customizations to the platform and applications * Organizing and prioritizing development effort, interfacing with vendors and management, and potentially coordinating effort of additional administrators * Consider dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicable * Effectively manage and execute high level tasks assigned via 'stories' * Assists junior analysts through project(s) lifecycles * Manages work against an often demanding timeline * Communicates professionally and effectively, through verbal and non-verbal methods with business professionals and clients daily * Flexible and has the ability to manage multiple projects concurrently What You'll Need Required * Deep functional and technical knowledge of the ServiceNow and demonstrable experience with ServiceNow platform navigation, administration, configuration, and scripting * 5+ years of ServiceNow Development * ITOM Suite experience * Solid CMDB experience * Event Management, Discovery, Service Mapping and Orchestration * ServiceNow Certified System Administrator * ServiceNow Certified Implementation Specialist * Background in either software development or IT Service management * Ability to work remotely and largely unsupervised, and to deliver to written requirements * Effective communication skills via verbal and non-verbal methods * Strong attention to detail * Problem solving ability Preferred * Ability to architect, develop and convert customers legacy solutions into ServiceNow is a plus * ServiceNow Admin (or higher) certifications desired (not required WITH equivalent experience) * Understanding of ITIL concepts and IT Service Management practices (ITIL v3 certification a plus) * Understanding of Agile based approach to software development (SCRUM experience a plus) Physical Demands * Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards * Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. * Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor. Reasonable Accommodation Statement If you require a reasonable accommodationApply here: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjAxNzE4LjEwNTA4QGNhaWlvY29tcC5hcGxpdHJhay5jb20