Hall's Culligan in Cleveland is searching for our nextField Service Technician. This position is ideal for someone who has mechanical aptitude and is looking to train for a lifelong career.

Our opportunity: As the premium provider of drinking water and water treatment services for the greater part of a century, Halls Culligan continues to innovate and expand our business nationwide by offering tailored solutions to meet the specific needs of each customer backed by our superior Culligan service.

As a Service Technician, youll play a critical role in ensuring the proper installation and service of our products and systems for customers. This role requires technical expertise, attention to detail, and a commitment to delivering high-quality Culligan service. The ideal candidate for this role will have strong mechanical aptitude, the ability to troubleshoot and diagnose our systems following training and will be comfortable consulting with customers to effectively understand their needs.

Why youll love working here:

- - We offer a full-time, Monday-Friday work schedule.

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``` - - Youll receive paid time off (PTO) at a generous accrual rate.

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``` - - Youll be eligible for a full benefits package, including a 401k with company match, following your introductory period.

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``` - - Annual Pay range is $45K-$60K with unlimited earning potential

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``` - - Were a stable and growing family-oriented company who regularly offers career advancement opportunities.

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``` - - We believe in upskilling our employees and promoting from within.

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``` - - Youll have the opportunity to utilize Culligan equipment in your home free of charge!

What youll do:

Installation and Service:

- - Install and service products and systems at both commercial and residential customer locations.

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``` - - Test and troubleshoot equipment to ensure proper functionality.

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``` - - Follow standard operating procedures (SOPs) and safety protocols.

Customer Service:

- - Interact with customers in a professional and courteous manner.

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``` - - Communicate effectively to explain installation processes and answers questions.

Technical Support:

- - Provide technical support to customers during and after installations.

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``` - - Diagnose and resolve technical issues in a timely manner.

Training and Education:

- - Train customers on the proper use and maintenance of installed products and systems.

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``` - - Provide basic technical guidance to customers.

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``` - - Aid and/or provide training to coworkers and other departments.

Documentation:

- - Maintain accurate records of installations and troubleshooting steps, including pictures.

Safety:

- - Operate service vehicles safely; adhere to safe driver policies and complete required vehicle inspections and maintenance.

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``` - - Load, unload, and secure service vehicles as required.

Where youll work:

Culligan Service Technicians spend much of their time traveling to their customers location and completing on-site installation this means you should feel comfortable working in various environments including indoor and outdoor spaces, a variety of in-home conditions, as well as situations involving pets.