Endpoint Administrator 2, Digital Technology Solutions Current UC employees must apply internally via SuccessFactors > Founded in 1819, the University of Cincinnati ranks among the nation's best urban public research universities. Home to more than 50,000 students, 11,000 faculty and staff and 340,000 alumni, UC combines a Top 35 public research university with a physical setting The New York Times calls "the most ambitious campus design program in the country." With the launch of Next Lives Here, the Cincinnati Innovation District, a $100 million JobsOhio investment, nine straight years of record enrollment, worldwide leadership in cooperative education, a dynamic academic health center and entry into the Big 12 Conference, UC's momentum has never been stronger. UC's annual budget tops $1.65 billion and its endowment totals $1.8 billion. The University's overall regional economic impact exceeds $10.6 billion, paving the way for the future of Cincinnati. Job Overview This position will be primarily responsible for support and management of the college's Mac fleet, including software deployment and configuration, patch management, and system configuration using Jamf (both on-premise and Cloud). Essential Functions Install, configure, test, and maintain operating systems, application software and system management tools. Manage and monitor all installed systems and infrastructure. Assist with developing plans, schedules and requirements for the installation and maintenance of new and/or revised software. Assist in system integration with other systems. Assess the impact of new software on existing systems and users and develop modification plans as needed. Implement upgrades and modifications to systems configuration to improve utilization based on analysis of application and production requirements. Plan system capacity and developing expansion plans. Performing system backups and recovery. Proactively ensure the highest levels of systems and infrastructure availability. Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes. Maintain security, backup and redundancy strategies. Create and maintain custom scripts to increase system efficiency and lower the human intervention time on tasks. Participate in the design of information and operational support systems. Provide 3rd level support. Liaise with vendors and other IT personnel for problem resolution. Serve as a seasoned and proficient professional. Perform related duties based on departmental need. This job description can be changed at any time. Required Education Bachelor's Degree in IT related field. Six (6) years of relevant work experience and/or other specialized training can be used in lieu of education requirement. Required Trainings/Certifications Valid driver's license with an acceptable record Required Experience Two (2) years of experience in an IT endpoint management related field. Additional Qualifications Considered Jamf and Apple Certifications Higher Ed Experience Python, packaging, and shell scripting experience Physical Requirements/Work Environment Sitting - Continuously Repetitive hand motion (such as typing) - Continuously Hearing, listening - Often Talking - Often Standing - Seldom Walking - Seldom Bending - Seldom Stooping - Seldom Climbing stairs/ladders - Seldom Kneeling, squatting - Seldom Crouching - Seldom Crawling - Seldom Reaching overhead - Seldom Pulling, pushing - Seldom Shoveling - Not Required Lifting - up to 20 pounds - Seldom Lifting - up to 50 pounds - Not Required Lifting - over 50 pounds - Not Required Compensation and Benefits UC offers a wide array of comple