Ci2C Credit and Revenue Partner

• Location: Chattanooga, TN

• Remote Work: Hybrid

• Travel Expected: minimal

• Job Type: Full Time

About the Job

At Sanofi Consumer Healthcare , we have one overarching mission - to work passionately, challenging ourselves and our industry every day, to build a healthier future by helping people, help themselves, bringing “Health in Your Hands”.

Our teams are building trusted & loved brands that connect with hundreds of millions of consumers worldwide, enabling better self-care for individuals and communities, while also contributing to a healthier planet. To fulfill this mission, we are embarking our consumers, our customers, healthcare professionals, and our employees in this journey because this is what will make us become the “Best Fast-Moving Consumer Healthcare (FMCH) Company In & For the World”.

We strive to act as a force for good by integrating sustainability along our business and employees’ mission and operate responsibly from both a social and environmental point of view.

To achieve this, we need strong talent who will help us shape the future of our Consumer Healthcare business and challenge our industry. At Sanofi Consumer Healthcare, we aspire to create a work environment where people can thrive, grow, and be at their best every day. Our priority is working with integrity to improve the health and well-being of people and communities where we operate, working towards making a positive impact in the world.

Our Team:

The Ci2C Credit and Revenue Partner will be a true business partner to the local business and provide value added services to key stakeholders through proximity, knowledge of local business, culture, and language. This person will work closely with GBS, Customer Service, RGM, Business Finance, Treasury, Account to Report, Trade or Global Business Unit and Ci2C teams in the Captive Center.

Main Responsibilities:

• Adapt global credit policy and guidelines to local business needs and practices.

• Assess and review customer credit data and risk, drive alignment and harmonization of risk assessment procedure.

• Review AR ageing reports, perform collection and dunning in accordance with defined collection strategies, escalate and perform follow-up actions.

• Approve credit data, blocked order release and bad debt reserves accruals.

• Dispute & Claim Management – qualify and create disputes identified by Ci2C and manage dispute resolution under Ci2C responsibility with the customer.

• Prepare and drive local Credit Committee and contribute to other Ci2C governance bodies as well as meetings with various stakeholders (Trade committee, Accounts committee, business reviews etc.).

• Ensure compliance of processes, transactions and reports with existing policies and guidelines, Ci2C Core model and Internal control manuals.

• Ensure meeting operational KPI targets.

• Build, document and transfer Ci2C Core Model process knowledge (Level 6/7) relating to Ci2C Credit & Revenue Management activities.

• Identify process improvement opportunities through elimination of redundant activities.

• Participate in process automation initiatives and ensure seamless adoption and transition.

• Participate in global projects as required.

About You:

Experience

• Expertise in customer credit management, collections & receivables management processes

• Good business acumen

• Strong deductive and analytical skills

• Ability to get into transactional details but also understand the broader business context and root cause.

• Flexible and adaptable to changing business environments and requirements.

• Computer literate and familiar with accounting applications (knowledge of SAP will be an advantage)

• Knowledge of Microsoft Office

Soft Skills

• Ability to interact with internal and external clients in a professional manner.

• Team player, able to work collaboratively transversally and with Ci2C teams with an end-to-end mindset.

• Good communication skills

• Attentive to customer needs and feedback

• Ability to work independently and take ownership of tasks and processes.

• Ability to organize, prioritize and structure the tasks for oneself.

• Attentive to detail and works with precision.

• Action oriented, delivery driven, change agent.

• Lead by example to deliver high quality service, customer satisfaction.

Education

• Graduate degree in accounting or finance preferred. College degree required.

• 5 years’ experience in credit management preferred, collections & receivables management preferably in an international multicultural environment.

• Experience in remote cross-country communication.

• Fluent in English

Pursue Progress, Discover Extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Watch our ALL IN video (https://www.youtube.com/watch?v=SkpDBZ-CJKw&t=67s) and check out our Diversity Equity and Inclusion actions at sanofi.com (https://www.sanofi.com/en/our-responsibility/equality-and-inclusiveness) !

LI -SA

LI-CHC

Pursue progress , discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.

Watch our ALL IN video (https://www.youtube.com/watch?v=SkpDBZ-CJKw&t=67s) and check out our Diversity Equity and Inclusion actions at sanofi.com (https://www.sanofi.com/en/our-responsibility/equality-and-inclusiveness) !