Planview Senior Systems Analyst

Date: May 16, 2024

Location: Charlotte, NC, US, 28216

Company: Corning

Requisition Number: 63373

Corning is vital to progress – in the industries we help shape and in the world we share.

We invent life-changing technologies using materials science. Our scientific and manufacturing expertise, boundless curiosity, and commitment to purposeful invention place us at the center of the way the world interacts, works, learns, and lives.

Our sustained investment in research, development, and invention means we’re always ready to solve the toughest challenges alongside our customers.

The global Information Technology (IT) Function is leading efforts to align IT and Business Strategy, leverage IT investments, and optimize end to end business processes and associated information integration technologies. Through these efforts, IT helps to improve the competitive position of Corning's businesses through IT enabled processes. IT also delivers Information Technology applications, infrastructure, and project services in a cost efficient manner to Corning worldwide.

SCOPE/PURPOSE OF POSITION:

The Planview system support analyst will provide application support across the enterprise. This support will include, but is not limited to, system configuration, system support, and user support. This role will also partner with various divisions to gain an understanding of their business processes and how the Planview toolset will support their strategic roadmap and enable efficiency within their business.

ROLES AND RESPONSIBILITIES:

• Enterprise System Administration of Planview Portfolios, AgilePlace, ProjectPlace, & IdeaPlace

• License and user permission management

• Enterprise configuration of Planview

• Administer Planview SOX compliance process

• ServiceNow queue management and ticket resolution including working with vendor and IT on technical issues

• Performance metric creation and tracking via ServiceNow

• MS Power BI dashboard and reporting development and maintenance

• Participate on Planview enterprise projects as needed

• Translate enterprise needs and best practices into tools & systems

• Facilitate continuous improvement of available tools and methods

• Participate in development of roadmap

• Engage in change management activities; working closely with Leadership, Resource Managers, Project Managers, and Division Engineers

• Release management of Planview

• Govern/maintain the various Planview environments

EDUCATION REQUIREMENTS:

• Bachelor’s degree in information technology, engineering, business, or related subject

WORK REQUIREMENTS:

• 5-7 years of experience, preferably with software/system support

TECHNICAL QUALIFICATIONS:

• Planview (Portfolios, ProjectPlace, AgilePlace and IdeaPlace) knowledge

• Technical curiosity for system capabilities

• SharePoint expertise

• MS Power BI Dashboard development

• ServiceNow expertise and queue management

• SQL knowledge preferred

QUALIFICATIONS:

• Ability to reach out across the organization and communicate with people at different levels, with diverse needs and agendas

• Self-motivated and results oriented mindset with experience in project management, software and application development methodologies

• Critical thinking and problem-solving skills with high attention to detail

• Proven success working in a highly matrixed environment

• Proven experience in managing multiple vendors

• Strong relationship building skills

• Strong communication skills both written and spoken

• Excellent interpersonal skills

• Change management experience with certification a plus

LOCATION & TRAVEL:

• Remote

• Minimal; < Less than 10%, domestic travel

This position does not support immigration sponsorship.

The range for this position is $86,904.00 - $119,493.00 assuming full time status. Starting pay for the successful applicant is dependent on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education. The benefits available for this position are dependent on hours worked and may include medical, dental, vision, 401(k) plan, pension plan, life insurance coverage, disability benefits, and PTO.

Corning Puts YOU First!

We are committed to supporting your health, financial, career development, and life goals as you grow professionally and personally to achieve your highest potential. All benefits begin as soon as you start your career at Corning.

• Our monetary peer-to-peer recognition program is tied to ourand celebrates you and your colleagues’ contributions.

• Health and well-being benefits include medical, dental, vision, paid parental leave, mental health/substance use, fitness, and disease management programs.

• Financial benefits include a 401(k) savings plan with company matching contributions and a 100% company-paid pension benefit that grows steadily throughout your career.

• Companywide bonus and attractive short- and long-term compensation programs are available based on your role and responsibilities.

• Professional development programs help you grow and achieve your career goals.

We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other legally protected status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To request an accommodation, please contact us at.

Nearest Major Market: Charlotte