Job Information
ADP HR Implementation Consultant in Bucharest, Romania
Job Summary:
The HR Implementation Consultant performs analysis activities for defining the required technical specifications of the information system that meet the customer configuration needs.
He / She works directly with the customers and manages the end-to-end implementation of the RH modules. Also, he / she works in a tight-knit partnership with the BU in order to ensure the highest level of service to customers.
According to his/her mission, the HR Implementation Consultant must manage all the required functional leadership activities related to the new customers’ implementation processes.
In addition, he/she will ensure that all activities are performed in a manner that meets ADP and/or client expectations and ADP Service standards.
Responsibilities :
Perform analysis activities for defining the required technical specifications of the information system that meet the customer configuration needs.
In this respect, he/she must carry out the following actions:
Manage the end-to-end implementation of HR modules
Draw-up and follow-up of the schedule, methods and processes in accordance with project deadlines on both ADP and client sides
Ensure customer service within the framework of the contract
Facilitate client meetings, drafting reports, deliverables and client responses
Define and supply liaising documents
Provide progress updates to the client and ensure mutual commitments are upheld
Assist the client in deploying RH modules, and, in this capacity, he/she may also train users
Identify any potential needs for HR support
Coordinate and share information with all stakeholders
Offer the best level of Service to customers
Maintain, develop and optimize the HR modules for customers
Performing specific configuration activities in the HR modules, according to the customers’ requirements
Support the client during the testing phase and sign off on the implementation phase
Ensure the smooth continuity of the client’s operations, especially in regard to the transition towards the HR Customer service department
Owning and improving the process and procedures in place, in line with the continuous improvement culture of the company
Reports & Performance Metrics :
On time delivery of assigned tasks
Quality control reports
Utilisation rate
Knowledge and Skill Requirements :
An understanding of the client's trade, business and organization
Meeting leadership
Project management
Time management
Client portfolio management
Good interpersonal skills
Good oral and written communication skills
Analytical skills and an ability to summarize
Organized
Rigorous
Independent
Team player
Dynamic and responsive
French Language skills (minimum B2 level)
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.
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