Hungry, Humble, Honest, with Heart.

The Opportunity

We are seeking an experienced and dedicated ServiceNow Consultant with comprehensive knowledge of HR Service Delivery (HRSD) to join our dynamic team.

• Collaborate with cross-functional teams to develop and deliver HR data-related solutions to meet business needs.

• Build relationships with key stakeholders to ensure alignment and support for HR data initiatives.

People Team at Nutanix

The ServiceNow Solution Consultant will be a part of the People technology team at Nutanix. This team is responsible for delivering technology program/project initiatives that align with the overall HR vision and strategy. We also provide run business support across HR for any technology needs.

Our mission

Drive Delightful Employee experience by providing Agile & Simplified Technology Solutions through Data-Driven Innovation.

Your Role

• Provide expert guidance and support to clients in optimizing their business processes using the ServiceNow HRSD platform.

• Support ServiceNow HRSD modules include Case Management, Knowledge Management, HR Agent Workspace, Service portal, integrations, reporting, etc.

• Work closely with the ServiceNow Architect, to identify ways to reduce implementation efforts

• Building trusting relationships with project stakeholders and guiding them to adoption of the best solution.

• Lead effective communication between technical teams and stakeholders.

• Design, develop, troubleshoot, debug, and deploy technical solutions.

• Manage enhancement requests, projects, configuration, workflow management, release management, system maintenance, testing, etc.

• Remain current with industry trends to advise, advocate, and implement solutions

What You Will Bring

• Bachelors/master’s degree in computer science, Information Systems, Business Administration, or a related field.

• At least 5+ years of experience in ServiceNow HRSD support

• 5+ years of varied experience in the HR domain

• Excellent knowledge and experience in ServiceNow HRSD, Service portal, integration, reporting

• Proven ability to gather business requirements and translate them into functional and technical solutions.

• Excellent communication skills, with the ability to effectively collaborate with technical and non-technical stakeholders at all levels of an organization.

• Proven ability to work both independently to provide solutions to the stakeholders and as part of a team to accomplish tasks.

• Proven ability to maintain focus and work effectively at multiple demands.

• Excellent detailed and time management skills

• Excellent communication skills.

• Strong stakeholder relationship building skills

• Strong project management skills.

Desired Skills:

• Knowledge and experience in ServiceNow Performance Analytics

• Experience in business process consulting and process improvement projects

We're an Equal Opportunity Employer Nutanix is an Equal Employment Opportunity and (in the U.S.) an Affirmative Action employer. Qualified applicants are considered for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status or any other category protected by applicable law. We hire and promote individuals solely on the basis of qualifications for the job to be filled. We strive to foster an inclusive working environment that enables all our Nutants to be themselves and to do great work in a safe and welcoming environment, free of unlawful discrimination, intimidation or harassment. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need a reasonable accommodation, please let us know by contacting CandidateAccommodationRequests@nutanix.com.