New York is leading the nation in the fight on global climate change and the transition to a clean energy-powered economy. The Climate Leadership and Community Protection Act (Climate Act) has created the most aggressive climate change goals in the nation and requires an ambitious agenda that blends proven catalysts with innovative approaches while operating across a broader energy arena that is rapidly evolving. New York State Energy Research & Development Authority (NYSERDA) is a driving force in realizing this agenda. NYSERDA works with stakeholders that span residents, business owners, developers, community leaders, local government officials, universities, utilities, investors, entrepreneurs, and more, to develop, invest, and foster conditions that:

• Attract the private sector capital investment needed to expand New York’s clean energy economy.

• Overcome barriers to using clean energy at a large-scale in New York.

• Enable New York’s communities and residents to benefit equitably from energy efficiency and renewable energy.

Job Overview

NYSERDA seeks a Senior Systems Administrator to join our highly nimble team of Information Technology professionals dedicated to delivering high quality project deliverables through thorough and thoughtful planning as well as consultation with a wide variety of end users. The Sr. System Administrator plays a vital role in helping to execute and support the overall NYSERDA technical environment and be a highly visible contributor to ensuring a reputation as a customer-focused department. The Sr. System Administrator will blend a strong technical acumen with exceptional communication and negotiation skills to work with a wide array of users with varying technical skills.

Primary Responsibilities

• Provide leadership & continued development of server administration staff

• Develop, support and maintain various IT infrastructure components including Windows Servers, Active Directory, and Office 365 Applications

• Provide leadership and primary support for VMware products within the environment

• Assure that support & maintenance contracts for software and hardware are current

• Assure that adequate system backups are maintained, and disaster recovery plans are in place and tested

• Schedule & handle off-hours support and outages

• Receive and respond to incoming calls, pages and/or emails regarding IT infrastructure problems

• Operate tools, components, and peripheral accessories

• Become familiar with, and follow change management policies

• Escalate outage situations to appropriate IT management

• Document system changes graphically and in a change management database (CMDB)

• Work with server administrators at various cloud-based facilities to stand up new systems or resolve problems with existing systems

• Perform other responsibilities as assigned

Minimum Qualifications

• Strong technical knowledge, implementation and support experience with VMware Horizon and vSphere, Application Server, and Database Server architecture

• Strong technical knowledge, implementation and support experience with Microsoft Windows Server, Active Directory, Windows networking (DHCP, DNS)

• Demonstrated problem-solving ability, an entrepreneurial edge, resourcefulness, adaptability, and an instinct for surfacing value and pragmatic solutions

• Skill in managing multiple diverse activities simultaneously, delivering on commitments and operating with speed, accuracy, and strong judgment

• Puts the team first; a track record and natural predisposition toward investing in the success of colleagues

• Relentless work ethic

• Resolute integrity

• Able to learn new information quickly and adjust to changing priorities

• Able to work independently and handle sensitive information in a professional, confidential manner

• Effective organizational, time management and communication skills

• Courteous professional with the ability to get along with others

• Required: Bachelor’s degree with 5 years of relevant experience

• Preferred: BS Degree in Computer Science or STEM field plus 5 years of relevant experience

Additional Qualifications

• Travel Requirements: This position requires some travel, potentially 3-4 trips per year to other NYSERDA offices within New York State.

• Physical Requirements: May be required to lift 50 lbs. to load gear into a standard 48U rack.

Please submit two files, one for your cover letter and another for a resume.

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